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Being a good listener and giving them the space to share is essential, as is following up with them regularly. You can also support them by connecting them with someone they trust, such as a healthcare professional or another friend.

We've collaborated with suicide prevention experts to understand the best ways to support someone with suicidal thoughts. This list is informed by resources provided by www.lifeline.org.au

Here's what you can do:

Look for Warning Signs: The user might say things like "I want to disappear" or "I want to end this." They may express feelings of hopelessness and helplessness or suggest they're a burden to others. They might lose interest in activities they usually enjoy or act impulsively.

Empathize and Listen: Give them your full attention. Avoid offering solutions or trying to convince them things will get better; they need to feel heard. Help them feel understood without judgment. Ask open-ended questions to get them talking about their feelings, such as "I know you're going through a lot right now. Can we talk? I'd like to hear how you're feeling."

Ask About Suicide: By asking clearly and directly, "Are you thinking about suicide?" you show that you care and acknowledge their distress. Asking directly won't increase the risk of them harming themselves. If they say "Yes," don't panic. Acknowledge their courage in sharing and continue the conversation. Encouraging them to talk about their feelings can reduce their sense of isolation.

Remove the Danger: If they mention they're thinking about suicide, ask if they have a plan and access to means like drugs, a weapon, or rope. Try to remove these items or get help from other friends or law enforcement.

Help Them Access Care: While talking to the user is crucial, also consider connecting them with a counselor, healthcare professional, or helpline.

If you see a concerning post on HerHelp, report it to us. We may send resources developed with suicide prevention experts to the person. They won't know you reported their post. In some cases, we may contact emergency services if the person appears to be in immediate danger.

Caring for someone considering suicide can be very difficult. Ensure you take care of yourself during this time by seeking support from friends or healthcare professionals.

For more detailed information on HerHelp's efforts to support our community, visit the HerHelp Safety Center.