Online Child Protection
These answers are crafted from the ConnectSafely.org
For more information and advice, please visit www.connectsafely.org.
At HerHelp, we are deeply committed to protecting the safety and well-being of young people who use our platform. We understand the importance of creating a secure environment, especially for those under 18, as they navigate mental health and wellness. Our comprehensive child protection policies and tools are designed to keep minors safe online while promoting positive self-care and community interaction.
Child Safety Measures
Content Moderation: HerHelp uses advanced detection systems and a dedicated moderation team to prevent the sharing of harmful, adult, or inappropriate material.
Parental Support Resources: We offer resources for parents and guardians to help guide young users in practicing safe and responsible behavior online, while respecting their need for privacy and independence in wellness. - access here
Reporting Mechanisms: We empower young users to report any harmful behavior or content directly from the app. Reports are handled swiftly by our support team, and in cases of suspected child endangerment, we work closely with legal authorities to protect the child.
Commitment to Safe Engagement: We are continuously improving our policies and tools to ensure that minors using HerHelp can engage in wellness activities in a safe, supportive, and protected environment.
Conversations with Your Child: We encourage open communication with your child about their experiences on HerHelp. Ask them how they are using the app, what they enjoy, and if they ever feel uncomfortable. Building trust and transparency around their online activity helps foster a healthier relationship with technology.
Educational Resources for Parents: HerHelp provides you with articles and guides supporting wellness. Topics include managing anxiety, promoting positive self-care habits, and staying safe online. These resources are designed to help you navigate your child’s journey through adolescence and mental wellness with confidence.
Any violations of our child protection policies are taken seriously, and we remain vigilant in our efforts to keep our youngest users secure.
HerHelp
We acknowledge the Traditional Custodians of Country throughout Australia (the land in which we run HerHelp) and their continuing connection to land, culture, and community. We pay our respects to Elders past, present, and emerging.
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