Stay Calm and Reflect: When conflicts arise, it’s important to stay calm and take a moment to reflect. Responding in anger or frustration can escalate the situation. Before engaging, ask yourself if responding is necessary and whether it aligns with your goals for a positive mental wellness experience.

 

Approach with Kindness and Empathy: HerHelp encourages users to approach conflicts with kindness, empathy, and understanding. Misunderstandings can happen, and sometimes a respectful conversation can help resolve differences. Consider the other person’s perspective and use open, non-judgmental language to address the issue.

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Use Reporting and Blocking Tools: If a conflict becomes harmful or abusive, HerHelp provides tools to protect your well-being. You can report any user or content that violates our community guidelines, and you can block users to prevent further contact. Our moderation team will review reported cases to ensure the community remains a safe space.

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De-escalate the Situation: Sometimes, the best way to resolve a conflict is to step away from it. If a conversation becomes too heated or uncomfortable, taking a break can help prevent further escalation. Focus on your mental health by practicing self-care, engaging with other supportive content, or using HerHelp’s mindfulness tools to regain balance.

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Set Boundaries: Your mental health is the priority, and setting clear boundaries is essential in protecting it. If someone is overstepping or causing you discomfort, let them know your boundaries politely but firmly. If the issue persists, use the block and report features to maintain your personal safety and comfort within the app.

 

Seek Support from the Community: HerHelp is a community built on support and understanding. If you are feeling conflicted or overwhelmed, reach out to others in the app who can provide encouragement and positivity. Sometimes, sharing your thoughts in a safe space can offer clarity and relief.

 

Our Approach to Conflict Resolution
At HerHelp, we believe conflicts can be resolved in a way that fosters growth and understanding. By using kindness, empathy, and the tools available within the app, we can ensure that HerHelp remains a supportive environment where everyone can focus on their mental wellness. Our moderation team is always here to help ensure conflicts are handled with care and respect.